RETURN POLICY

At Khromatic Cozmetics, your satisfaction and confidence mean everything to us. Because cosmetics are personal-use items, we maintain strict hygiene standards to keep every product safe and fresh for our customers.

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All Sales Are Final 

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• For hygiene and safety, we do not accept returns or exchanges on any of our cosmetic products.

• Please carefully review product descriptions and shades before purchasing.

 

​Damaged, Defective or Incorrect Items

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• ​If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at khromaticcozmeticsllc@gmail.com.

• Include your order number, photos of the product(s), and packaging so we can resolve the issue quickly.

• We'll provide a replacement for qualifying cases.

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Non- Returnable Items

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• Due to safety and hygiene, we do not accept returns on:                  

​                       - Opened or used cosmetics.

                       - Sale or clearance items.

                       - Promotional Bundles.​

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If you every experience an issue with your order, our team is here to help. Contact us and we'll do our best to ensure your Khromatic Cozmetics experience is flawless.