
SHIPPING POLICY
At Khromatic Cozmetics, we believe that bold beauty shouldn't wait. That's why we've crafted a shipping process that'd just as fearless as our shades fast, reliable, and designed to deliver your daring looks straight to your doorsteps. From the moment you hit "Buy", we're working behind the scenes to make sure your Khromatic experience is effortless, on time, and unforgettable. Please review our shipping policy below for both U.S. and international orders.
🚚 Domestic Shipping (United States)
• Processing Time: Orders are processed within 1–2 business days.
• Standard Shipping (2–5 business days): Flat rate $5.99.
• Expedited Shipping (1–3 business days): Flat rate $9.99–$11.99.
• Free Shipping: Orders over $50 qualify for free standard shipping.
• Tracking information will be emailed once your order ships.
• We are not responsible for delays caused by USPS, incorrect addresses, or weather conditions.
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🌎 International Shipping
• Processing Time: Orders are processed within 1–2 business days.
• Carrier: All international shipments are sent via USPS International Services.
• Rates: Calculated at checkout based on package weight, destination, and service selected.
• Typical transit times:
• Canada: 7–10 business days
• Europe: 10–15 business days
• Australia & Other Regions: 12–20 business days
• Customs & Duties: Buyers are responsible for any customs fees, import duties, or taxes charged by their country.
• We cannot guarantee delivery times for international orders due to customs clearance processes.
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⚠️ Important Notes
• Please double-check your shipping address before placing your order. We are not responsible for lost packages due to incorrect addresses.
• Once an order is marked Delivered by USPS, we are not responsible for stolen or misplaced packages.
• If your order is returned to us due to an incorrect or incomplete address, you will be responsible for reshipping costs.